Customer Experience is taking off as one of the most important areas for businesses to focus on. Looking at how customers interact with your brand & experience your product or service is crucial to remaining competitive in most niches. In this article we list some of the best customer experience conferences that are worth attending in 2021.
Inspired by our people, clients, and the world around us, we share the latest Potentiate news and views on human experience, as well as expert opinion from our industry to keep you in the know.
The teams that “make the data dance”, and create memorable and impactful outcomes via data visualization for their clients and stakeholders, will be those that can bring multiple data streams together to reveal what is really happening. One set of data does not normally tell you the answer.
In this post, Ray looks at these three themes and the ways that insights and research can help brands succeed in these strange times.