Automotive

Put the pedal to the metal and drive customer satisfaction, loyalty, recommendation and innovation

Maximise your customers’ sales and service experience, and fill all gaps that could impact their experience. Use insights to design innovative products and deliver marketing communications that will have cut-through.

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Are you ready to get closer to your customers?

84% of companies that work to improve their customer experience report an increase in their revenue – and kudos to these companies. 81% of companies say that great customer experiences give them a competitive edge. And they got that right. (Source: Global Customer Experience Benchmarking Report, Dimension Data, 2017).

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Why the world’s most popular automotive brands choose Potentiate

Improve customer experience
Improve customer experience

Improve customer satisfaction & loyalty and diagnose & manage pain points.

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Optimise marketing and advertising
Optimise marketing and advertising

Undertake communication and ad testing with target audience to ensure messaging hits the mark.

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Stop issues in their tracks
Stop issues in their tracks

Don't just measure experiences, manage them too. Use close loop feedback to resolve issues as soon as they occur and save customer relationships.

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Activate your whole team
Activate your whole team

Give your whole team, from dealerships to head office, the tools they need at their fingertips to understand and manage customer experience.

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Are you ready to get closer to your customers?

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84%

84% of companies that work to improve their customer experience report an increase in their revenue – and kudos to these companies.

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81%

81% of companies say that great customer experiences give them a competitive edge. And they got that right.

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Source: (Global Customer Experience Benchmarking Report, Dimension Data, 2017)

You'll be in good company

Toyota
Lexus
Nissan
Audi
Kia
Hyundai
Suzuki
BMW
Carsales
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“Having a readily engaged group of members to test campaigns has been invaluable... and is helping us shape an exceptional end-to-end customer experience.”

Vladka Kazda
,
Chief Customer Officer
,
Carsales
Learn More
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HX Community

We’re insight community experts.  HX Community can make you one too.

HX Connect

HX Connect is an action-based program that reveals any issues your customers are experiencing, identifies painpoints to improve and celebrates what you’re doing well.

HX Engage

Harness the people power within your organisation, improve employee engagement and, in turn, deliver great customer experiences with HX Engage.

HX Hub

HX Hub is the simple but smart solution for storing all your files. All your research, reports, images and video files are kept safe, but within easy reach. It’s the place your information calls home.

HX One

Integrates all your business-critical information in one place. Live, dynamic, interactive. Making informed decisions in your business just got a whole lot easier.

Contact us today for a consultation and demonstration.

Book a Demo
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Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

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Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

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You'll be in good company

Toyota
Lexus
Nissan
Audi
Kia
Hyundai
Suzuki
BMW
Carsales
Blue Curve Background Graphic

“Having a readily engaged group of members to test campaigns has been invaluable... and is helping us shape an exceptional end-to-end customer experience.”

Vladka Kazda
,
Chief Customer Officer
,
Carsales
Learn More
Blue Arrow
Blue Curve Bottom graphic
HX Community

We’re insight community experts.  HX Community can make you one too.

HX Connect

HX Connect is an action-based program that reveals any issues your customers are experiencing, identifies painpoints to improve and celebrates what you’re doing well.

HX Engage

Harness the people power within your organisation, improve employee engagement and, in turn, deliver great customer experiences with HX Engage.

HX Hub

HX Hub is the simple but smart solution for storing all your files. All your research, reports, images and video files are kept safe, but within easy reach. It’s the place your information calls home.

HX One

Integrates all your business-critical information in one place. Live, dynamic, interactive. Making informed decisions in your business just got a whole lot easier.

Heading

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

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