Solutions
At Potentiate, our goal is to help you understand your customers as people so your brand can play a more meaningful and authentic role in their lives.
Products
We work with you to define your key business challenges. Then we devise ingenious business solutions that deliver breathtaking outcomes.
Resources
Inspired by our people, clients, and the world around us, we share the latest Potentiate news and views on human experience, as well as expert opinion from our industry to keep you in the know.
Company
Exceptional personal experiences are at the centre of everything we do. When you work with us, we want you to be the best YOU.
Media
Stand out from the crowd
With the increased fragmentation of media channels, it is more important than ever to understand audience needs and gain cut through. An insights community will connect you to your audience, not only helping inform content and positioning, but also providing feedback for your advertisers.
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Innovate & co-create
Enhance viewer experience
Increase advertiser value
Integrate data for 360 view
Are you ready to get closer to your customers?
1.4x
Customer-focused companies increase their revenue 1.4x faster than non-customer-focused companies.
Source: Forrester
You'll be in good company
“There's no better indicator for us of how successful our communities are at providing invaluable marketing insights than the fact that the business continues to directly profit from campaigns that we've had a hand in.”
John Musgrove
,
Head of Research and Measurement
,
Southern Cross Austereo
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“The work we do with Potentiate, to really help identify and draw out some very valuable insights from our customers, really helps us to get a clear understanding of what we're doing well, where our opportunities for improvement are, and any particular friction points that we really need to be most focused on.”
Our Solutions
Customer Experience Management
Understand your customers, deliver positive experiences, increase advocacy and create impact
Employee Experience Management
Harness the human capital within your organization, improve employee engagement and, in turn, deliver great customer experiences
Insight Communities
Deliver deeper understanding and actionable insight at speed
Research Solutions
From agile research methodologies to mainstream qual & quant, if you can think of it, we’ll work hard to deliver it
Contact us today for a consultation and demonstration.
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