Discover why UX & CX are evolving toward Human Experience (HX).
As consumers force brands to become more digital, there is a real need to be authentic, empathetic, and human.
In this webinar - part of our Disruptive, Smart, Innovative series - we discuss why human-centric thinking is so important and how, with the right approach, it can help build deeper and more meaningful relationships with customers.
The content for this webinar was modified to reflect the COVID-19 crisis.
Ray Poynter, Chief Research Officer, Potentiate
Recording available now: