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Solutions with a Service

We work with you to define your key business challenges. Then we devise ingenious business solutions that deliver breathtaking outcomes.

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The Personal Side of Your Brand

Delivering exceptional Human Experiences.There’s never been a more important time for brands to show customers their human side. Not with words, but through actions. By doing the right thing and by delivering positive experiences that delight their customers.

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Stack up benefits through emotional connection

When you build strong emotional connections with your customers and your employees, the benefits stack up. Like increased loyalty. Accelerated innovation. And an all-round improvement in levels of satisfaction. With HX 360 we have you covered. 

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HX 360 suite | progressive solutions giving you a 360 view

From action-oriented customer experience programs to insight communities for deeper understanding and holistic employee engagement programs.  All supported by services to help you get the most from your programs.

Dial up the impact

The unique nature of HX 360 means that you can combine solutions to dial up the impact.  Team a customer experience program with an insights community, for instance, to get greater breadth and depth of insight.  Understand experiences across multiple touchpoints and identify issues with a broad-based customer experience program. Then use your insights community to take a deep dive into those issues, collaborate on solutions and undertake concept testing on the proposed solutions.  In short, the best of both worlds.

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'SwaS'

Solutions with a Service

Your customers are humans. They’re not numbers. They’re not lines on a graph. They’re living, breathing people with dreams & desires. We’ll help you understand your customers as people so you can deliver exceptional human experiences.

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HX Connect is an action-based program that reveals any issues your customers are experiencing, identifies painpoints to improve and celebrates what you’re doing well.

Integrates all your business-critical information in one place. Live, dynamic, interactive. Making informed decisions in your business just got a whole lot easier.

HX Hub is the simple but smart solution for storing all your files. All your research, reports, images and video files are kept safe, but within easy reach. It’s the place your information calls home.

We’ve got your business back, front and sides covered. If you can think of it, we’ll work to deliver it for you. That’s the benefit you get from a full-service agency. And we'll have some fun along the way!

Introducing HX360

Discover how HX360 will impact your business

We work with you to define your key business challenges. Then we devise ingenious business solutions that deliver breathtaking outcomes.We collaborate and consult to provide fast, cost-effective results. Using the latest technology, innovative digital research, and proven agile methodologies, we tailor exceptional solutions for you.

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How does it work

We're with you every step of the way!

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Discovery session to unpack your business challenges
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Provide you with the solutions you need
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Create excitement & engagement across your business
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Ongoing support & consultancy

Key Features

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You'll be in good company

BMW
Kenwood
Accenture
ABC
Bendigo Bank
George Weston Foods
Nissan
People's Choice Credit Union
Toyota

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