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Our solutions enable you to deliver exceptional human experiences, build better products and provide superior services….all through the one platform.
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We work with you to define your key business challenges. Then we devise ingenious business solutions that deliver breathtaking outcomes.
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Inspired by our people, clients, and the world around us, we share the latest Platform One news and views on human experience, as well as expert opinion from our industry to keep you in the know.
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Exceptional personal experiences are at the centre of everything we do. When you work with us, we want you to be the best YOU.
Andrew Dye
Andrew Dye is an Account Director with Potentiate. He specialises in helping Automotive companies to understand their customers (and dealers), by leveraging customer experience feedback.
Articles
Customer Experience
Pebbles in Shoes – why you shouldn’t limit Hot Alerts
By
Customer Experience
Survey appeals....not so appealing
By
Customer Experience
Why Coaching Is A Bad Thing
By
Customer Experience
Do CX incentives help or hinder customer experience?
By
Customer Experience
CX targets - driving automotive dealers in the wrong direction?
By
Customer Experience
“Does exactly what it says on the tin” Why consistent delivery matters
By
Customer Experience
Who is your priority?
By
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