Latest Insights

Inspired by our people, clients, and the world around us, we share with you our expert opinions, leading edge approaches and industry news.

Potentiate - now you see it!

  • Respect_Potentiate_CX.jpg

    How to show respect to your customers

  • Potentiate_Christmas.jpg

    In the spirit of giving

  • ROI_Potentiate.jpg

    5 steps to maximising the value of your research

  • Data security.jpg

    Potentiate one of the first companies to achieve Fair Data accreditation

  • Potentiate_CX Day.jpg

    Happy CX Day!

  • Potentiate_Connect_Customer_Experience.jpg

    Which companies truly connect with their customers?

  • Potentiate_Delight_Customer_Experience_CX_1.jpg

    How to truly surprise and delight your customers

  • CX Customer Service Potentiate.jpg

    Who is your priority?

  • nps.jpg

    NPS | Looking beyond the score

  • Potentiate_Rebrand_1.jpg

    Our brand story | now you see it

Join our mailing list