Senior Account Manager, Customer Insights


12 Mar 2019

Senior Account Manager, Customer Insights - Sydney

At Potentiate we help our clients make sense of data, connect with their customers and add value to all involved.  Our diverse team combines fresh thinking, smart frameworks and leading-edge tools to deliver actionable insights.

With over 20 years in the Australian market research industry and with technology as the enabler, we specialise in Market Research, Customer Experience Management and Employee Engagement.

This is a strategic position providing proactive account management.  We are looking for an exceptional research professional who is excited about partnering with a portfolio of key accounts to deliver high impact research solutions.  The role requires someone with a commercial awareness, strong business acumen and a desire to lead clients on a growth path.  So, if you have a proven track record in managing research projects and are genuinely passionate about delivering outstanding research insights then please read on…

What you can expect from the role:

• You will be responsible for leading research projects and managing accounts
• You will be pivotal in developing and enhancing our research solutions and automating our data visualisation and reporting capabilities
• You will build relationships across your account network by providing advice, consultancy and a high level of interpretation and direction to inspire and activate change
What will the successful candidate look like:
• Degree educated with 7+ years market research experience within a market research agency
• Proven research project management skills and an energy to succeed in a client facing role
• Ability to pull stories that inform strategy from high volumes of data
• Ideally have a passion for the Automotive industry or enthusiasm for driving

How will you benefit:

Potentiate offers the opportunity to work in a diverse and passionate team, where smart thinking and showing initiative is expected.  Our environment is fun and challenging and we have ambitious goals that provide unique opportunities to develop and grow quickly. 

Interested?  If so, please submit your CV, along with a covering letter outlining why you feel you are right for this role and how you think you can make a difference.